KeepJoy: Home Declutter Privacy Policy

Last updated: March 2025

KeepJoy: Home Declutter ("we", "our", or "us"), developed by TheMythandLegend (Chen Cai), is a mobile application that helps users declutter, organize, and preserve meaningful memories. This Privacy Policy explains what information we collect, how we use it, and what choices you have. By using KeepJoy: Home Declutter, you agree to this Policy.

1. Information We Collect

1.1 Information You Provide

• Content and photos: Items you create in the app, including item records, before/after images, notes, tags, and memories.
• Account information: Email address or identifiers created via Apple Sign-In, Google Sign-In, or similar authentication methods (we do not receive your password).
• Support and feedback: Information you send us via in-app feedback or email at contact.keepjoy@gmail.com.

1.2 Information Collected Automatically

• Device information: Device model, operating system version, language settings, app version.
• Usage data: Pages viewed, taps, features used, session duration, used to improve performance and user experience.
• Crash logs and diagnostics: Collected by the system or crash reporting tools to help us fix issues.

1.3 Optional Information

• Notification preferences: Whether you allow us to send reminders or updates.
• Subscription and purchase data: Subscription status and product type as provided by the App Store or Google Play. We do not store your payment card details.

We do not intentionally collect precise location, contacts, calendar contents, health data, government ID numbers, bank card numbers, or advertising identifiers.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain the core functionality of the app (declutter flows, records, before/after comparisons, reports, memories);
• Improve and personalize the user experience and interface based on usage patterns;
• Enable secure sync across devices when such features are enabled or subscribed to;
• Provide customer support and respond to your requests;
• Send service-related notifications and reminders (when you have enabled notifications);
• Verify subscription status and prevent abuse or fraudulent use of the Services;
• Generate aggregated statistics that do not identify individuals.

We do not sell your personal data.

3. Data Storage and Security

• Your data is stored on secure cloud infrastructure and/or databases.
• Data transmissions are encrypted using industry-standard protocols (such as HTTPS).
• We implement reasonable technical and organizational measures to protect your data, but no system can be completely secure.

4. Sharing and Disclosure

We may share limited information in the following cases:

• Service providers: Trusted providers that offer cloud hosting, analytics, crash reporting, or customer support, acting on our behalf under contractual obligations.
• App stores: Apple App Store and Google Play, for processing subscriptions and purchases.
• Legal requirements: When required by law, regulation, or valid legal process, or to protect our rights or the rights and safety of others.

We do not share your data with third parties for advertising purposes.

5. International Data Transfers

Your information may be processed and stored in countries or regions other than your own, where our service providers or infrastructure are located. By using KeepJoy: Home Declutter, you consent to such transfers, subject to appropriate protections and applicable laws.

6. Data Retention

• We retain your information for as long as necessary to provide the Services and fulfill the purposes described in this Policy.
• If you delete specific entries in the app, we will remove them from active systems within a reasonable time.
• If you request account deletion, we will delete or anonymize your personal data within a reasonable time, except where we are required to retain certain information by law.

7. Your Rights and Choices

Depending on your region, you may have rights to:

• Access and review your personal information;
• Correct inaccurate or incomplete information;
• Delete specific content or request deletion of your account and associated data;
• Change notification and privacy settings;
• Contact us with questions about our data practices.

To exercise these rights, you can contact us at contact.keepjoy@gmail.com. We will respond within a reasonable time and in accordance with applicable laws.

8. Children's Privacy

KeepJoy: Home Declutter is not directed to children under 13 and we do not knowingly collect personal information from them. If you believe a child has provided us with personal data without appropriate consent, please contact us and we will delete such data as soon as reasonably possible.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you within the app or by other appropriate means. Your continued use of KeepJoy: Home Declutter after the changes take effect constitutes your acceptance of the updated Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Name: Chen Cai
Email: contact.keepjoy@gmail.com
Location: Fujian, China